National Oil & Lube News

March 2017

Digital issues of National Oil & Lube News, the trade magazine for the preventive maintenance industry

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Page 5 of 67

6 NOLN | Viewpoints 8 FROM THE PUBLISHER We Are Going International by Steve Hurt 56 MAKING IT HAPPEN Back to Basics by Kit Sullivan 59 HEAVY LIFTING Does Being Charitable in Your Business Make a Difference to Customers by Sean Porcher 60 ABOVE AND BEYOND Add-On Sales: More Valuable than Ever by Mark Kardon 61 PROMISES MADE, PROMISES KEPT Low Oil? Part 3 by Dave Prange 66 SELLING IS EDUCATING Unintended Consequences Drive GDI Engines to Your Shops: Knock, for Customers & Service Writers by Amber Kossak with Owen Heatwole IN EVERY ISSUE 10 AROUND THE INDUSTRY 36 RECALLS 40 TECH SPEC 62 PRODUCTS & SERVICES 64 CLASSIFIED ADVERTISING 65 ADVERTISER INDEX inside this issue Join the Conversation /OilLubeNews @OilLubeNews @Oil_Lube_News April 4-6 iFlex at the Car Wash Show Las Vegas Convention Center Las Vegas, NV July 26-28 NACE Automechanika McCormick Place West Chicago, IL www.automechanikachicago. com Oct. 31-Nov. 2 AAPEX Show Sands Expo Center Las Vegas, NV Calendar of Events March 2017 | NOLN 1 Follow us on: 2017 TOPS IN THE INDUSTRY by Kelsey Carlson NEW MERGERS & ACQUISITIONS CHANGE THE QUICK LUBE LANDSCAPE by Peter Suciu ARE YOU A GREAT (OR EVEN GOOD) BOSS by William Lynott Our 31st Year of Serving the Fast Oil Change & Service Industry March 2017 Oil Changes around the world NOL_1-45.indd 1 2/1/17 2:08 PM u On the cover, a Petromin Express fast lube, called the Hera Johara station, located in north-western Jeddah, Saudi Arabia. 40 10

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