National Oil & Lube News

February 2017

Digital issues of National Oil & Lube News, the trade magazine for the preventive maintenance industry

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Page 5 of 67

6 NOLN | Viewpoints 8 FROM THE PUBLISHER What Are You Doing to Make a Difference by Steve Hurt 56 AUTOMOTIVE MAINTENANCE Neglected Service: The Results Can Be Costly by Larry Hammer 58 THE TRAINING NEVER STOPS Policies, Standards, Procedures and Guidelines by Ragan Holt 59 PROMISES MADE, PROMISES KEPT Low Oil = Big Opportunity, Part 2 by Dave Prange 60 SYNTHETIC SOLUTIONS Lessons from a Duck-Bill Platypus by Ed Newman 61 THE UNIQUE DIFFERENCE Counting Technicians by Pat Burrow 66 WASHINGTON WATCH Car Care Council Offers Ways to Get Involved with National Car Care Month in April by Rich White IN EVERY ISSUE 10 AROUND THE INDUSTRY 42 RECALLS 46 TECH SPEC 62 PRODUCTS & SERVICES 64 CLASSIFIED ADVERTISING 65 ADVERTISER INDEX inside this issue Join the Conversation /OilLubeNews @OilLubeNews @Oil_Lube_News April 4-6 iFlex at the Car Wash Show Las Vegas Convention Center Las Vegas, NV July 26-28 NACE Automechanika McCormick Place West Chicago, IL Oct. 31-Nov. 2 AAPEX Show Sands Expo Center Las Vegas, NV Calendar of Events February 2017 | NOLN 1 Follow us on: 2017 AFTERMARKET OUTLOOK by Kelsey Carlson ONSTAR PROACTIVE ALERTS by Jim Baumer LANDING THE BIG FISH by David Burbach Our 31st Year of Serving the Fast Oil Change & Service Industry February 2017 Technician year OF THE 2017 Justin Boyd NOL_1-49.indd 1 1/5/17 3:33 PM u On the cover, the 2017 Technician of the Year, Justin Boyd. 46 10

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